Shipping Policy
Pan-India delivery with tracking on every order.
Dispatch and delivery
- Orders are dispatched within 48 hours of confirmation on working days.
- Delivery usually takes 3–7 working days depending on your pincode.
- A tracking link is shared over email, SMS or WhatsApp once shipped.
Charges
- Free shipping on orders above ₹499.
- Flat ₹49 shipping below that.
- COD handling fee: ₹49, available for orders between ₹199 and ₹5,000.
Failed deliveries
If a courier cannot reach you after three attempts, the order returns to us. We will contact you to re-ship (shipping charges may apply) or refund prepaid orders.
Wrong address
Please double-check your address and pincode at checkout. Message us within 2 hours of ordering if it needs a change.
Questions? Email support@boxo.example — Mon – Sat, 10:00 AM – 7:00 PM IST.